Effective November 14, 2026. Hoprack operates hoprack.store.
Information we collect
We collect information you provide, such as your name, email address, billing and shipping address, telephone number, order details and support correspondence. Our website also processes IP addresses, browser information and cookies needed for security, cart and checkout functions. Payment details are handled by the payment provider selected at checkout; we do not store full payment card numbers.
How information is used
We use information to process orders, arrange delivery, provide support and refunds, prevent fraud, keep business records and meet legal obligations. We do not sell personal information. We share necessary information with hosting, payment and delivery service providers for these purposes, and with authorities where legally required.
Cookies and retention
Essential cookies support cart contents, sign-in and security. You can control cookies through your browser; disabling them may prevent checkout. We retain information as needed for order service, legal recordkeeping and dispute resolution, then delete or anonymize it. Optional advertising or analytics tools will require a policy update and any legally required consent before activation.
Your requests
Email [email protected] to request access, correction or deletion of your information. We may verify your identity and retain records required by law. We use reasonable safeguards, but no online system can guarantee absolute security. This website is not directed to children under 13. We update this page when our practices change. These statements do not limit rights provided by applicable New York or other laws.
Hoprack · [email protected]
110-16 72nd Avenue,Forest Hills,NY,US,11375