We serve the contiguous United States only. Orders are dispatched from within the United States. We do not deliver to Alaska, Hawaii, US territories, international addresses, PO boxes or APO/FPO/DPO addresses.
Processing and delivery
Order processing takes 1–3 business days after payment confirmation. Estimated delivery takes 7–15 business days after dispatch. Total estimated time is 8–18 business days, excluding weekends and public holidays. Weather, carrier disruption or address errors can cause delays. Tracking information is emailed after dispatch.
Shipping charges
Standard shipping is free on all orders to eligible addresses in the contiguous United States. There is no minimum order value and no handling fee. The final order total, including any applicable taxes, is displayed before payment.
Delivery assistance
Check your address before submitting an order. For missing, damaged or delayed parcels, email your order number so we can investigate with the carrier.
Hoprack · [email protected]
110-16 72nd Avenue,Forest Hills,NY,US,11375